Returns & Exchanges

At Kinkly Shop, we want you to feel confident in your style; if you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery. Please ensure all fashion pieces are unworn, unwashed, and still have the original tags attached to qualify for a refund.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all labels and protective liners are intact to prevent damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a pickup.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing